Taxpayer Advocacy Panel

National Taxpayer Advocate Nina Olson
Releases Objectives Report to Congress

National Taxpayer Advocate (NTA) Nina Olson's FY 2015 Objectives Report to Congress, released July 16, 2014, identifies key issues, goals and activities the Taxpayer Advocate Service (TAS) will focus on during the upcoming fiscal year. These include the implementation of the Taxpayer Bill of Rights, resolving refund delays for victims of return preparer fraud, and the need for minimum standards for tax return preparers. This year's report also includes a Volume II that outlines formal IRS responses to the 25 most serious taxpayer problems identified by the NTA in her 2013 Annual Report to Congress, as well as the NTA’s comments on those responses.  Learn more on the Objectives Report to Congress page of TAS’s Tax Toolkit.


TAP is a group of volunteers dedicated to helping the Internal Revenue Service (IRS) identify ways to improve customer service and satisfaction. TAP is a Federal Advisory committee established in 2002 under the authority of the U.S. Department of the Treasury.

The Taxpayer Advocacy Panel listens to taxpayers, identifies taxpayers' issues, and makes suggestions for improving IRS service and customer satisfaction.

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By the Numbers



TAP recommendations submitted to the IRS since 2002


Outreach events completed in 2012



Tax Administration: Service Matters
(Bloomberg BNA Daily Tax Report, Oct. 16, 2014) -- free subscription required

Scam Phone Calls Continue; IRS Identifies Five Easy Ways to Spot Suspicious Calls
(IRS Press Release, August 28, 2014)

Pennsylvania resident selected for IRS Taxpayer Advocacy Panel
(Westmoreland Times, April 11, 2014)

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