Taxpayer Advocacy Panel

Ten Things to Know About TAP

Do you know what the Taxpayer Advocacy Panel (TAP) really does? TAP is a Federal Advisory Committee made up of volunteers representing all 50 states, the District of Columbia and Puerto Rico. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs. Here are ten things you should know about TAP and its work.



TAP is a group of volunteers dedicated to helping the Internal Revenue Service (IRS) identify ways to improve customer service and satisfaction. TAP is a Federal Advisory committee established in 2002 under the authority of the U.S. Department of the Treasury.

The Taxpayer Advocacy Panel listens to taxpayers, identifies taxpayers' issues, and makes suggestions for improving IRS service and customer satisfaction.

Learn more about our work

By the Numbers



TAP recommendations submitted to the IRS since 2002


Outreach events completed in 2012



Service helps people deal with the IRS
(KMOV, April 1, 2015)

They make sure IRS listens
(The Sacramento Bee, March 16, 2015)

Montanan selected as taxpayer advocacy panel member
(Great Falls Tribune, Feb. 26, 2015)

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