Taxpayer Advocacy Panel

Taxpayer Advocacy Panel releases 2013 Annual Report

The Taxpayer Advocacy Panel (TAP) formally issued its 2013 Annual Report to the Secretary of the Treasury, Commissioner of Internal Revenue and National Taxpayer Advocate on Dec. 8, 2014. In 2013, we worked diligently to communicate with taxpayers, identify issues and concerns that taxpayers face in complying with their tax obligations, and develop recommendations to address those concerns. Read on to learn more about our key accomplishments and activities in 2013.



TAP is a group of volunteers dedicated to helping the Internal Revenue Service (IRS) identify ways to improve customer service and satisfaction. TAP is a Federal Advisory committee established in 2002 under the authority of the U.S. Department of the Treasury.

The Taxpayer Advocacy Panel listens to taxpayers, identifies taxpayers' issues, and makes suggestions for improving IRS service and customer satisfaction.

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By the Numbers



TAP recommendations submitted to the IRS since 2002


Outreach events completed in 2012



Tax Administration: Service Matters
(Bloomberg BNA Daily Tax Report, Oct. 16, 2014) -- free subscription required

Scam Phone Calls Continue; IRS Identifies Five Easy Ways to Spot Suspicious Calls
(IRS Press Release, August 28, 2014)

Pennsylvania resident selected for IRS Taxpayer Advocacy Panel
(Westmoreland Times, April 11, 2014)

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