Fun Fact

What We Do

Established in 2002 under the authority of the U. S. Department of the Treasury, the Taxpayer Advocacy Panel (TAP) is a Federal Advisory Committee made up of volunteers representing all 50 states, the District of Columbia and Puerto Rico. The Puerto Rico member represents the interests of U.S. taxpayers living overseas, including dual citizens, who must meet U.S. tax obligations. Based on feedback from the public, TAP members are dedicated to helping taxpayers improve IRS customer service and responsiveness to taxpayer needs.

Current TAP issues include:

  • Issue 35530: 1040 Schedule A and Schedule B – Evaluate Form 1040 Schedule A Itemized Deduction & Schedule B Interest and Ordinary Dividends to determine if the form and instructions clearly communicate appropriate guidance to the taxpaying public.
  • Issue 36467: IRS2GO App – Recommend improvements to the IRS2Go mobile application to accommodate users and increase traffic to the IRS.gov website and other IRS social media platforms. 
  • Issue 32455: Identity Theft – Provide suggestions to the IRS that would enhance IRS.gov’s Identity Theft section, for individual taxpayers, to be more user-friendly by allowing users to quickly hone in on their topic of interest and see all of the related documents in one instance.
 
 
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TAP Charter and Bylaws

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Our Members

TAP is comprised of approximately 75 members who volunteer to serve a three-year term. The members represent U.S. citizens from all 50 states, District of Columbia, Puerto Rico and a member to represent U.S. Citizens living or working abroad. These volunteers generally spend between 200 and 300 hours per year on member activities that further TAP’s mission to improve the IRS.

Each TAP member is assigned to one of six Project Committees where they identify issues impacting taxpayers with a focus on making recommendations for improving IRS products and services, increasing customer satisfaction and improving the overall customer experience. TAP members focus on specific issues through project work and provide feedback to the IRS on new and existing IRS programs and initiatives. The TAP Joint Committee is the governing board for the TAP and includes representatives from each of the Project Committees. These committees are empowered to work with the IRS to obtain information, provide observations, and submit recommendations on issues relevant to their committee’s focus area. Members represent diverse experiences, training, backgrounds and interests.

Find TAP members