Fun Fact

Our Work

As part of its mission to improve the IRS, the Taxpayer Advocacy Panel (TAP) acts as a two-way channel between the IRS and the general public that:

  • Identifies taxpayer issues based on feedback submitted to TAP by the general public and raises these issues directly to the IRS.
  • Submits recommendations to the IRS to improve efficiency, adjust problematic systems or procedures, and improve taxpayer service.
  • Works closely with IRS employees to resolve problems, monitoring IRS progress in implementing and maintaining solutions.
  • Listens to taxpayers through events that are open to the public and designed to gather information on
    IRS issues.

TAP Releases 2019 Annual Report

We are the Taxpayer Advocacy Panel (TAP), a Federal Advisory Committee consisting of citizen volunteers from across the nation, and are pleased to release our 2019 Annual Report.

The 2019 TAP Annual Report highlights our key recommendations to improve IRS customer service and summarizes our key accomplishments and activities, including the 224 recommendations submitted to the IRS in 2019.  Continue>>



TAP members are divided into six separate Project Committees that focus on specific issues. In addition, the Joint Committee is made up of representatives from each Project Committee. These committees are empowered to work directly with the IRS to provide observations or recommendations on issues and areas for improvement, and monitor the status and progress of issues.

Project Committees

Joint Committee